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 Frequently Asked Questions 

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Getting Started with a Return or Exchange

To get a return authorization number and instructions for your return:

1. Log on to "My Account" and click on Returns and Exchanges
2. Select the order that includes the item(s) to be returned or Exchanged
3. Select the item(s) you need to return and complete the necessary information
4. Submit your return/exchange
5. Look in your email for an RMA number and address information for your return within 24-48 hours

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